# Unable to 'grab' Transform handles
**URL:** https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532
**Category:** Modeling Questions
**Created:** [October 31, 2016, 4:15pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532 "2016-10-31T16:15:18Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 4:15pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/1 "2016-10-31T16:15:18Z")
I am unable to grab the transform handles to move an object (xyz). I select an object, the handles appear, then I attempt to transform or move the object, but I am unable to do so. The object stays ‘locked’ in place and there is no movement. Please advise.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 4:37pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/2 "2016-10-31T16:37:40Z")
Can you post a screenshot or a video?
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 6:03pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/3 "2016-10-31T18:03:07Z")
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 6:15pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/4 "2016-10-31T18:15:13Z")
Can you please try to completely redtart the app? Double tap on home, swipe up.
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 6:23pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/5 "2016-10-31T18:23:09Z")
I have followed your steps, but I have the same outcome. The handles do not allow movement. I have also restarted the device with no luck.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 6:37pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/6 "2016-10-31T18:37:09Z")
Are you trying to drag it with the Apple Pencil?
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 6:57pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/7 "2016-10-31T18:57:25Z")
I am using the Apple Pencil. It works with everything else, but not that feature.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 7:09pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/8 "2016-10-31T19:09:03Z")
Are you running on iOS10 or 9? Small iPad or big?
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 7:11pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/9 "2016-10-31T19:11:49Z")
iOS 10 with ipad pro 12.9.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 7:14pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/10 "2016-10-31T19:14:42Z")
Have you tried it in any other workspace? Did it ever work, or is it just broken now? Can you send this workspace to [istvan@shapr3d.com](mailto:istvan@shapr3d.com)? In .shapr format.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 7:15pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/11 "2016-10-31T19:15:54Z")
Also, does rotating work? With the three other handles?
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 7:18pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/12 "2016-10-31T19:18:44Z")
It is broken for all workspaces (never worked). The rotate handles do not work either. I can only export to .stl with the free version. I wanted to try this out before buying.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [October 31, 2016, 7:27pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/13 "2016-10-31T19:27:35Z")
Really weird, never heard of anything like this. Let me investigate the issue. One last idea: try to charge tour pencil for a few minutes.
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [October 31, 2016, 8:11pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/14 "2016-10-31T20:11:35Z")
Thanks for checking into it. The Pencil is charged 100% with same issue.
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [November 4, 2016, 8:56pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/15 "2016-11-04T20:56:12Z")
Any updates? I tried it with a second Apple Pencil, same issue.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [November 4, 2016, 9:15pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/16 "2016-11-04T21:15:31Z")
I haven’t found any specific issue, although I am still investigating this. Do you want to beta test the 2.0? That might going to fix this issue. We will launch the beta program next week (hopefully).
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [November 4, 2016, 9:16pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/17 "2016-11-04T21:16:15Z")
Btw. have you tried reinstalling the app?
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [November 4, 2016, 9:24pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/18 "2016-11-04T21:24:06Z")
Yes, I’ll try the beta test. Let me know how. I did try a reinstall with no success. Thanks.
---
### Author:  [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [November 4, 2016, 9:30pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/19 "2016-11-04T21:30:18Z")
In the Settings \> Shapr3D, there is a “Claas Kuhnen tutorial mode” switch. Can you try turning it on, and make a screencast of the issue? That would be really helpful. It requires restarting the app (press home button twice, swipe up Shapr3D).
---
### Author:  [@Vangoughedu](https://discourse.shapr3d.com/u/Vangoughedu)
#### Post date: [November 4, 2016, 9:48pm UTC](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532/20 "2016-11-04T21:48:15Z")
I can try. I am new to ipad, do you have a suggestion for an app to make a screen recording? Or take one with mobile phone?
[Next page](https://discourse.shapr3d.com/t/unable-to-grab-transform-handles/532.md?page=2)