# Unable to Save to Google Drive from iPad Pro

**URL:** <https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099>\
**Category:** Modeling Questions\
**Created:** [November 27, 2023, 7:27am UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099 "2023-11-27T07:27:54Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![XSFSPD](https://avatars.discourse-cdn.com/v4/letter/x/bcef8e/32.png) [@XSFSPD](https://discourse.shapr3d.com/u/XSFSPD)\
**Post date:** [November 27, 2023, 7:27am UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/1 "2023-11-27T07:27:54Z")

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For some reason I recently am no longer able to export to Google Drive from Shapr3D on my iPad Pro. It worked just fine for years but now I get “You Need To Authenticate Before Accessing This Item” when trying to save to Google Drive. I have looked up this error and it seems to have to do with iCloud. I have tried to turn iCloud Sync off and back on as suggested. I have verified I can access my Google Drive on this iPad. I have rebooted the iPad also as suggested. I have uninstalled and reinstalled Shapr3D as well. The only change is I recently changed from a 2TB iCloud account to a 200gb account. It’s like Shapr3D is not authorized to access Google Drive or something but I cannot find anywhere to change that. I am using the latest Shapr3D from the app store as of posting this. Currently on iOS 17.1.1 on an M1 iPad Pro.

Any help would be great!

 ![Ipad error.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/d/b/db867c8d5a6f047b395cb65c87040129f7116248.jpeg)

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**Author:** ![Stephen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/stephen/32/16350_2.png) [@Stephen](https://discourse.shapr3d.com/u/Stephen)\
**Post date:** [December 3, 2023, 8:42pm UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/2 "2023-12-03T20:42:52Z")

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I’ve just tried and it worked for me.

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**Author:** ![XSFSPD](https://avatars.discourse-cdn.com/v4/letter/x/bcef8e/32.png) [@XSFSPD](https://discourse.shapr3d.com/u/XSFSPD)\
**Post date:** [December 3, 2023, 11:50pm UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/3 "2023-12-03T23:50:56Z")

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Yeah I figured it would, it’s not a major Shapr3D issue. I am wondering if someone has run into this and has been able to fix it? It’s something to do with when I changed my iCloud account. What that has to do with saving to Google drive I have no idea but a search on how to fix this error in relation to other apps has to do with iCloud however I have already tried those other remedies and still nothing. Saving to Google Drive has worked for me for several years until I changed my iCloud drive account size then all of a sudden I get this error.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [December 4, 2023, 8:27am UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/4 "2023-12-04T08:27:04Z")

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Unfortunately we have no control about what’s an allowed target to save, it’s totally up to iPadOS.

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**Author:** ![XSFSPD](https://avatars.discourse-cdn.com/v4/letter/x/bcef8e/32.png) [@XSFSPD](https://discourse.shapr3d.com/u/XSFSPD)\
**Post date:** [December 4, 2023, 7:29pm UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/5 "2023-12-04T19:29:11Z")

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I completely realize that I just asked in case someone else has run into the same issue.

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**Author:** ![Scanner2GO](https://avatars.discourse-cdn.com/v4/letter/s/9de0a6/32.png) [@Scanner2GO](https://discourse.shapr3d.com/u/Scanner2GO)\
**Post date:** [May 22, 2024, 10:10am UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/6 "2024-05-22T10:10:58Z")

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hi,

i do have the issue, that i cannot open files from google drive. even if i make them offline available before trying to add to shapr3d.

 ![IMG_0188](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/4/24fdd6fefeb3aca2ca70ab87256cbdc462ef6e1c.jpeg)

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**Author:** ![Shaun](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/shaun/32/18786_2.png) [@Shaun](https://discourse.shapr3d.com/u/Shaun)\
**Post date:** [May 22, 2024, 11:03am UTC](https://discourse.shapr3d.com/t/unable-to-save-to-google-drive-from-ipad-pro/29099/7 "2024-05-22T11:03:03Z")

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I’ve also noticed that too. It seems that if you go a couple of folders deep it no longer recognizes them. If you save it in a higher folder (or whatever the correct terminology is) it works for me.