# Unable to view DWG file

**URL:** <https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167>\
**Category:** Modeling Questions\
**Created:** [December 23, 2022, 3:41pm UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167 "2022-12-23T15:41:58Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![myasinsuw](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/myasinsuw/32/9383_2.png) [@myasinsuw](https://discourse.shapr3d.com/u/myasinsuw)\
**Post date:** [December 23, 2022, 3:41pm UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/1 "2022-12-23T15:41:58Z")

</div>

Unable to view or open DWG file vie Shapr3D.  
But, the file (please see attached zip) can be open via online (sharecad .org).

I would like tho use Shapr3D, because it’s my online software.

Thanks  
[3D Mission Bed Matching FB Queen Lower Height PlatSlat.zip](https://discourse.shapr3d.com/uploads/short-url/olyuMfvN3x56rbGXoyGwTGYbXCv.zip) (1.2 MB)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/b/5/b51ec2219d80ba114f6baf27b15dbff1b8bcf513.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/e/c/eca91c10272d80a6bcfc894df95e8e0113f50694.jpeg)

---

<div class="post-metadata">

**Author:** ![Rohan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rohan/32/15410_2.png) [@Rohan](https://discourse.shapr3d.com/u/Rohan)\
**Post date:** [December 24, 2022, 10:36am UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/2 "2022-12-24T10:36:47Z")

</div>

I think the folder is empty that’s why we are not able to open it.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/0/5/055c78f3b48338c78c28aebd3979bc04121eddae.jpeg)

---

<div class="post-metadata">

**Author:** ![myasinsuw](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/myasinsuw/32/9383_2.png) [@myasinsuw](https://discourse.shapr3d.com/u/myasinsuw)\
**Post date:** [December 24, 2022, 1:57pm UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/3 "2022-12-24T13:57:00Z")

</div>

[3D Mission Bed Matching FB Queen Lower Height PlatSlat.stp](https://discourse.shapr3d.com/uploads/short-url/usSb5vaKGXxU6IGvNnJSGn7sO99.stp) (13.5 MB)  
Could you please try this for me? It’s SPT file.

---

<div class="post-metadata">

**Author:** ![Rohan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rohan/32/15410_2.png) [@Rohan](https://discourse.shapr3d.com/u/Rohan)\
**Post date:** [December 25, 2022, 4:00am UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/4 "2022-12-25T04:00:34Z")

</div>

Something is wrong with that file. The software tells that the body (bed) is larger than 1 km and could not fit in the workspace.

---

<div class="post-metadata">

**Author:** ![Stephen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/stephen/32/16350_2.png) [@Stephen](https://discourse.shapr3d.com/u/Stephen)\
**Post date:** [December 25, 2022, 11:57am UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/5 "2022-12-25T11:57:52Z")

</div>

I got the same error message.

---

<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [December 27, 2022, 10:54am UTC](https://discourse.shapr3d.com/t/unable-to-view-dwg-file/23167/6 "2022-12-27T10:54:23Z")

</div>

Hey @myasinsuw, upon checking the model I found two problems:

- For DWG and DXF formats we support two-dimensional content only. If there is a three-dimensional body in the file, it will be skipped during the import.
- The second is what @Rohan discovered, both models have been placed far away from the origin. Please move the model closer to the origin and the STEP file will open with no issues.