# Unwanted copies, trouble with sync

**URL:** https://discourse.shapr3d.com/t/unwanted-copies-trouble-with-sync/22478
**Category:** Modeling Questions
**Created:** [November 15, 2022, 4:46pm UTC](https://discourse.shapr3d.com/t/unwanted-copies-trouble-with-sync/22478 "2022-11-15T16:46:57Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![CADesigner](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@CADesigner](https://discourse.shapr3d.com/u/CADesigner)
#### Post date: [November 15, 2022, 4:46pm UTC](https://discourse.shapr3d.com/t/unwanted-copies-trouble-with-sync/22478/1 "2022-11-15T16:46:57Z")

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Hello Sharp3D

I have a problem with synchronizing the design data. After a backup from my iPad I have so many unwanted copies of my projects. Most of the projects got four unnamed copies.

Now I have too much projects that Sharp3D can’t show them all, is there a project limit?

The synchronization on the iPad has stopped at the date of 25.10.22, as long as I can’t upload all local files.

I have started to delete copies, after I can download some new ones. I have lot of free memory on the iPad.

Does anyone have such a case?

Is there a way to show all the projects so that I can find the duplicates more easily?

Thanks for any advice.

 ![IMG_5205 2.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/e/f/ef740020b500ebd24271b8d326958308315d928a.jpeg)  
 ![IMG_5204 2.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/1/21bb242931e10819021410ef403f540693757b0a.jpeg)  
 ![IMG_5209 2.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/1/e/1e0aee838c8a5b241af01c5543442739e1fff794.jpeg)  
 ![IMG_5208 2.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/a/2/a2e8b2c55b1c050016bd439dd7969c1e88013172.jpeg)

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### Author: ![Rohan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rohan/32/15410_2.png) [@Rohan](https://discourse.shapr3d.com/u/Rohan)
#### Post date: [November 16, 2022, 2:33am UTC](https://discourse.shapr3d.com/t/unwanted-copies-trouble-with-sync/22478/2 "2022-11-16T02:33:51Z")

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Try logging out from your account and again login to your account . This might solve the problem.

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### Author: ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)
#### Post date: [November 16, 2022, 8:05am UTC](https://discourse.shapr3d.com/t/unwanted-copies-trouble-with-sync/22478/3 "2022-11-16T08:05:00Z")

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Hi @CADesigner! Can you please [open a support ticket](https://support.shapr3d.com/hc/en-us/requests/new) with your email address connected to your Shapr3D account? We’ll take a closer look at your case 🙏
