# Updated from 5.541 to 5.572 and many projects wont open and crash

**URL:** <https://discourse.shapr3d.com/t/updated-from-5-541-to-5-572-and-many-projects-wont-open-and-crash/30930>\
**Category:** Modeling Questions\
**Created:** [March 22, 2024, 10:56am UTC](https://discourse.shapr3d.com/t/updated-from-5-541-to-5-572-and-many-projects-wont-open-and-crash/30930 "2024-03-22T10:56:14Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![cmr8282](https://avatars.discourse-cdn.com/v4/letter/c/57b2e6/32.png) [@cmr8282](https://discourse.shapr3d.com/u/cmr8282)\
**Post date:** [March 22, 2024, 10:56am UTC](https://discourse.shapr3d.com/t/updated-from-5-541-to-5-572-and-many-projects-wont-open-and-crash/30930/1 "2024-03-22T10:56:14Z")

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been using Shapr3d for over a year and have 100+ project files. I was up to version 5.541 and updated to 5.572 and many larger projects will cash before opening now. can I revert back to 5.541 or fix the issue?

I uploaded a crash report as well

running MacBook Ventura 13.2.1 24gb memory

another update: I opened it on my old Mac running version 5.541 and it opened right up. something must be glitching in 5.572

another update: while the shapr3d community tries to see why this crashes I was able to do a work around on my MacBook. I used AppCleaner, a free program to remove the 5.572 app update and restored the 5.541 version that everything was working on. Once I completely removed all traces of the Shapr3d v 5.572 application I was able to reload 5.541, sign in and all my files downloaded and can be accessed as they were.

I would be happy to update again if the problem is found and fixed… but I will never do it without saving BOTH copies first!!!
