# Usdz export not compatible with shopify

**URL:** <https://discourse.shapr3d.com/t/usdz-export-not-compatible-with-shopify/21110>\
**Category:** Modeling Questions\
**Created:** [August 26, 2022, 7:44am UTC](https://discourse.shapr3d.com/t/usdz-export-not-compatible-with-shopify/21110 "2022-08-26T07:44:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AndraTutulan](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@AndraTutulan](https://discourse.shapr3d.com/u/AndraTutulan)\
**Post date:** [August 26, 2022, 7:44am UTC](https://discourse.shapr3d.com/t/usdz-export-not-compatible-with-shopify/21110/1 "2022-08-26T07:44:11Z")

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I uploaded a model on shopify website but in the 3d window looks transparent and tilted.  
Shopify support said it’s a conversion problem because other usdz files are showing correctly.  
I was wondering if you can help.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [August 26, 2022, 7:48am UTC](https://discourse.shapr3d.com/t/usdz-export-not-compatible-with-shopify/21110/2 "2022-08-26T07:48:29Z")

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Did you assign a material to every single body?