# USDZ Export Stuck on Mac & IPad Pro

**URL:** https://discourse.shapr3d.com/t/usdz-export-stuck-on-mac-ipad-pro/30174
**Category:** Modeling Questions
**Created:** [February 4, 2024, 2:24pm UTC](https://discourse.shapr3d.com/t/usdz-export-stuck-on-mac-ipad-pro/30174 "2024-02-04T14:24:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![ChinoR](https://avatars.discourse-cdn.com/v4/letter/c/3bc359/32.png) [@ChinoR](https://discourse.shapr3d.com/u/ChinoR)
#### Post date: [February 4, 2024, 2:24pm UTC](https://discourse.shapr3d.com/t/usdz-export-stuck-on-mac-ipad-pro/30174/1 "2024-02-04T14:24:56Z")

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Hi! Been pretty much stuck on this operation the whole afternoon. Does the app have a bug right now on the export function to USDZ? Tried exporting to other formats, and they all work. It’s really just with USDZ.

I replicated the even with multiple file sizes with the same outcome. Left my mac for 3 hours and was stuck at the final bit of progress xx/xx. The same went for the iPad Pro. Tried both export and AR view in visualization. Stuck too at the last bit for all file sizes.

Would appreciate a workaround, as we currently kicked off a crowdfunding campaign for an action figure and am keen on rolling out a AR scale comparison with other toys.

Thank you!

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### Author: ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)
#### Post date: [February 5, 2024, 8:19am UTC](https://discourse.shapr3d.com/t/usdz-export-stuck-on-mac-ipad-pro/30174/2 "2024-02-05T08:19:26Z")

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Hi,

Please open a support ticket and attach the problematic workspaces in .shapr format, we will investigate what the problem might be.

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)