# Very slow response from workspace

**URL:** <https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052>\
**Category:** Modeling Questions\
**Created:** [February 2, 2018, 4:11pm UTC](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052 "2018-02-02T16:11:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chee](https://avatars.discourse-cdn.com/v4/letter/c/aca169/32.png) [@chee](https://discourse.shapr3d.com/u/chee)\
**Post date:** [February 2, 2018, 4:11pm UTC](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052/1 "2018-02-02T16:11:15Z")

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I have been experiencing slow response from my current workspace. It wasn’t like this previously. There are several shapes currently in my workspace but I wouldn’t say they are over crowded. I am not sure whether it is because I loaded several shapes that was created previously with the older Shapr3D version that causes this issue? I have difficulties to even sketch on my workspace now. I tried removed all the loaded shapes but it doesn’t seem to help with the responsiveness.

Second issue I encountered is with the grouping. For some reason when I created a new group and named it something, the name will change automatically or being overwrite to some random numbers or characters. I am not sure why this is happening.

Third issue I encountered is that sometimes when I moved a shape, some other shapes which is in hidden groups will suddenly become visible.

Please help.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [February 2, 2018, 10:05pm UTC](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052/2 "2018-02-02T22:05:05Z")

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Hi,

Can you send the problematic workspace to [support@shapr3d.com](mailto:support@shapr3d.com)?

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**Author:** ![AngelArs](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AngelArs](https://discourse.shapr3d.com/u/AngelArs)\
**Post date:** [February 4, 2018, 8:42pm UTC](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052/3 "2018-02-04T20:42:40Z")

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If support can’t resolve this then it sounds like a memory issue with your device.