# Visualization not working

**URL:** <https://discourse.shapr3d.com/t/visualization-not-working/22429>\
**Category:** Modeling Questions\
**Created:** [November 11, 2022, 10:35am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429 "2022-11-11T10:35:42Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 10:35am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/1 "2022-11-11T10:35:42Z")

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Hi, I’m a first time user of Shapr3d and just learning to 3d model. Everything works great except the visualization of my models. I can see the outlines of any given part of my model when i hover the mouse over it but i can’t actually SEE the visualization of the model and that makes it really difficult to add colours/textures.  
Can someone please tell me what i’m doing wrong?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [November 11, 2022, 11:07am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/2 "2022-11-11T11:07:11Z")

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Hi @IntensiveCareBear , can you share a screenshot?

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**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 11:15am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/3 "2022-11-11T11:15:12Z")

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Certainly!

 ![Model](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/1/4/14097ea42e9514ffdb8f9479daff24c34943012e.jpeg)

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**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 11:15am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/4 "2022-11-11T11:15:42Z")

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Visualization

 ![Visualization](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/6/1/619e146ab70351a01b18392b536c4270f7e2a362.jpeg)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [November 11, 2022, 11:17am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/5 "2022-11-11T11:17:06Z")

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This looks like a bug. Can you share your system configuration and GPU driver version?

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<div class="post-metadata">

**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 11:18am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/6 "2022-11-11T11:18:32Z")

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Happy to. Just how exactly do i do that? Screenshot or something else?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [November 11, 2022, 11:19am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/7 "2022-11-11T11:19:21Z")

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Yes, a screenshot would be perfect.

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**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 11:21am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/8 "2022-11-11T11:21:33Z")

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![Config](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/a/2a2b399952926fcca230fe354ed0672e120c60fb.jpeg)  
Let me know if that’s what you need. If you need more, I’ll get what you need

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**Author:** ![IntensiveCareBear](https://avatars.discourse-cdn.com/v4/letter/i/bcef8e/32.png) [@IntensiveCareBear](https://discourse.shapr3d.com/u/IntensiveCareBear)\
**Post date:** [November 11, 2022, 11:22am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/9 "2022-11-11T11:22:33Z")

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Would the fact that i’m using onboard graphics make any difference? Intel HD4000

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [November 11, 2022, 11:32am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/10 "2022-11-11T11:32:37Z")

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Hi, yes, unfortunately that’s the issue. Intel HD4000 is not supported. You can find the minimum system requirements here: [Compatible devices](https://www.shapr3d.com/compatible-devices)

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**Author:** ![Stephen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/stephen/32/16350_2.png) [@Stephen](https://discourse.shapr3d.com/u/Stephen)\
**Post date:** [November 12, 2022, 9:55am UTC](https://discourse.shapr3d.com/t/visualization-not-working/22429/12 "2022-11-12T09:55:33Z")

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@LePapa Good observations 👍