# We won't support Twitter authentication with the new release (3.0)

**URL:** <https://discourse.shapr3d.com/t/we-wont-support-twitter-authentication-with-the-new-release-3-0/1696>\
**Category:** Release notes\
**Created:** [November 14, 2017, 11:42am UTC](https://discourse.shapr3d.com/t/we-wont-support-twitter-authentication-with-the-new-release-3-0/1696 "2017-11-14T11:42:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [November 14, 2017, 11:42am UTC](https://discourse.shapr3d.com/t/we-wont-support-twitter-authentication-with-the-new-release-3-0/1696/1 "2017-11-14T11:42:41Z")

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In the new release (Shapr3D 3.0), we will no longer support Twitter signups/logins, which will affect some of our users.

If you signed up for Shapr3D with your Twitter account in the past, make sure to create a new account (email or Facebook).

**This switch won’t affect your workspaces or subscription!**

This is what you should do to have a working account in the 3.0 version:

1. Log out of your Twitter authenticated Shapr3D account.
2. Tap on **Login/Sign up**
3. Create a new account
4. Make sure your subscription (if you have any) is working properly. If, for some reason, it does not; contact us at [support@shapr3d.com](mailto:support@shapr3d.com) and we will fix it ASAP.