# What happened to the user interface?

**URL:** <https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903>\
**Category:** Modeling Questions\
**Created:** [July 16, 2024, 1:16pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903 "2024-07-16T13:16:43Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:16pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/1 "2024-07-16T13:16:43Z")

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Working in Windows app.  
When double clicking on an body, it looks like the body is selected, however in the items view I see it is selected in a pale blue colour and I do not get the proper list of functions (booleans, align rotate etc) and there is no _More_ option either.  
I need to click on the body in the item list to get it completely selected, but then, if I do that to align the body, I need an extra step to identify the surface that needs to be aligned.

In general, I have the feeling that the user experience, which was great before, is deteriorating incrementally. I’m not happy with where this is going and have the feeling that I’m slowly losing control of what I want to do with S3D.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:17pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/2 "2024-07-16T13:17:56Z")

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Can you share a screenshot or a recording?

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:27pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/3 "2024-07-16T13:27:51Z")

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Sure, here it is

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:30pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/4 "2024-07-16T13:30:31Z")

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To me it seems like only the faces are selected. The video starts with an existing selection, and I can’t see the clicks on the video, but are you double clicking on the body?

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:35pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/5 "2024-07-16T13:35:01Z")

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Yes 100% sure I’m double clicking the body.  
And I think you are rright, behaviour is like surface is only selected, but that shouldn’t be

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:35pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/6 "2024-07-16T13:35:40Z")

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Can you try this with the latest version that was released today (5.660)?

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:37pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/7 "2024-07-16T13:37:07Z")

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Where in the windows version can I see the version that is being used?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:39pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/8 "2024-07-16T13:39:28Z")

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> **[Settings or Preferences](https://support.shapr3d.com/hc/en-us/articles/7873943982620-Settings-or-Preferences#access-settings-preferences-win)**
>
> Settings or Preferences is where you can view your Shapr3D software version and set up or update your preferred settings for Shapr3D such as account settings, navigation preferences, and Sync.
> 
> 
> W...

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:41pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/9 "2024-07-16T13:41:40Z")

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Ok, thanks. I thought it updated today and it did. I am running 5.660.7190.0

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:42pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/10 "2024-07-16T13:42:35Z")

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Great to hear that. Sorry for the inconvenience.

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 1:45pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/11 "2024-07-16T13:45:38Z")

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OK, so this is a bug?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 1:47pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/12 "2024-07-16T13:47:49Z")

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I assume it is a bug, but based on the video it’s hard to tell what happened. We’ve fixed a few issues in the last few weeks that could cause similar problems. Can you try restarting the app and/or your computer?

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 2:10pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/13 "2024-07-16T14:10:41Z")

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Restarting the system now. In the mean time, this new version, did you make improvements related to performance. Yesterday I had an unusable system, selecting an edge could take anywhere like 1-3 minutes, moving a body could take 5-10 minutes. Today I haven’t seen that happening. Also load time of the model seems much, much less than yesterday. I measured the load time yesterday and it was like 6 minutes before I could do anything. Today it is loading much quicker.  
Ok, system restarted, Shapr3D restarted, model loaded, but same result. I will upload a new vid showing the steps. Notice that after double clicking the functions bar is showing the body manipulation functions very briefly and then it reverts to surface related functions

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<div class="post-metadata">

**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 2:12pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/14 "2024-07-16T14:12:22Z")

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Can you share the design in .shapr format?

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<div class="post-metadata">

**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 2:16pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/15 "2024-07-16T14:16:10Z")

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Here is the video

This is a very big design so I will see if this happens with simple designs too.

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<div class="post-metadata">

**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 2:23pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/16 "2024-07-16T14:23:13Z")

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Would sharing work using the _Share_ button at the top left and giving you the link?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 2:23pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/17 "2024-07-16T14:23:56Z")

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No, we can’t access your data based on a share link. You’ll need to export it to .shapr format and share it with our support team, or directly with me.

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**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 2:25pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/18 "2024-07-16T14:25:41Z")

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OK, but it is 380MB so what do you propose to use for sharing? Btw, smaller designs do not show this behavior, so it may have to do with the design size.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2024, 2:26pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/19 "2024-07-16T14:26:15Z")

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Using google drive or any similar service would be perfect.

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<div class="post-metadata">

**Author:** ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)\
**Post date:** [July 16, 2024, 2:31pm UTC](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903/20 "2024-07-16T14:31:27Z")

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OK, there is a bit more I’m seeing now. All this happened when I was working in isolation mode on this small part. Isolation off and behavior is normal. Isolation on again and behavior is like shown in the video.

[Next page](https://discourse.shapr3d.com/t/what-happened-to-the-user-interface/32903.md?page=2)