# Why is the shared object blank? Is this caused by a program error?

**URL:** <https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962>\
**Category:** Modeling Questions\
**Created:** [July 25, 2023, 1:50pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962 "2023-07-25T13:50:40Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 25, 2023, 1:50pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/1 "2023-07-25T13:50:40Z")

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![IMG_7332](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/0/4/04b3f4a0d0bc7ad3a0b0b9245406269fe7c32db7.jpeg)

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [July 25, 2023, 3:06pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/2 "2023-07-25T15:06:45Z")

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Hello,

This is a bug in iPadOS, please see an earlier discussion about this topic below:

> [@Unable to use share function to export files](https://discourse.shapr3d.com/t/unable-to-use-share-function-to-export-files/25445):
>
> I’m having an issue with exporting items from my iPad to Google Drive where I usually keep my files so that I can grab them on windows to use in my slicer. Whenever I click share on the export tab, I met with a blank screen I saw a few other Posts on here that were similar but after following the fixes that were recommended there, I am still unable to get this working. I am using the most current iOS version, as well as the most current Shapr3D on the App Store. As a side note i am still having…

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 26, 2023, 4:06am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/3 "2023-07-26T04:06:17Z")

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How to solve it has not been understood. If it’s an ios problem, why don’t other apps have this error? Please also tell the solution in detail.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [July 26, 2023, 6:53am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/4 "2023-07-26T06:53:52Z")

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It depends, other users have the issue in different applications. To solve the issue, please follow the steps mentioned in the Apple Community:  
[https://discussions.apple.com/thread/251558592](https://discussions.apple.com/thread/251558592)

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 26, 2023, 8:51am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/5 "2023-07-26T08:51:02Z")

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The whole iPad is completely restored to the initial state, which still cannot solve this problem.

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 26, 2023, 8:56am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/6 "2023-07-26T08:56:12Z")

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It took a long time to restore the iPad. Before and after that, other software was not affected, except shapr3D, which is my strange place.

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 27, 2023, 11:44am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/7 "2023-07-27T11:44:30Z")

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How to solve it? I have uninstalled and restored the iPad system again, and it still looks like this after being installed. This is the error that only appeared these days. Well, it’s crazy.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [July 27, 2023, 12:09pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/8 "2023-07-27T12:09:40Z")

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You can try the methods mentioned here:

> **[Third-party known issues](https://support.shapr3d.com/hc/en-us/articles/9741020081692)**
>
> iOS and iPadOS sharing issues
> There's a known issue in iOS 13/iPadOS 13 and later that prevents users from using AirDrop and other share options such as email to share their files with other device...

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 27, 2023, 1:34pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/9 "2023-07-27T13:34:59Z")

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All the above methods have been tried, but they are ineffective. I can’t solve this error. I have tried to empty the iPad and restore it to the factory state, but I can’t solve it.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [July 27, 2023, 1:36pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/10 "2023-07-27T13:36:54Z")

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I have no better idea, other than reporting it to Apple, and hoping one day they fix this. It has been broken for years now.

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 27, 2023, 4:15pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/11 "2023-07-27T16:15:17Z")

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Maybe it’s time for you to solve the export problem and redesign it. It’s suggested to combine the shared and saved files into one page, and then choose the export method, which may solve this problem.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [July 27, 2023, 6:40pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/12 "2023-07-27T18:40:02Z")

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You can always export to Files, and then share from there. Directly adding these, OS provided options is an “extra”, but we have no control over it. Developing something, that reads from the OS all the installed apps, and which can do something with a file is unnecessary complexity.

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<div class="post-metadata">

**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [July 28, 2023, 2:08pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/13 "2023-07-28T14:08:20Z")

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Since this error has existed for so long, instead of our consumers communicating with Apple developers, after all, we are consumers who buy and use it. I hope shapr3D developers can solve this error with Apple ios as soon as possible. Now it is very annoying that this problem cannot be solved by themselves, which makes the experience speechless and completely solves this error. This is also the voice of our consumer practitioners. Please forgive my complaint!

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<div class="post-metadata">

**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [July 31, 2023, 7:15am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/14 "2023-07-31T07:15:41Z")

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If we could have solved it, we would have done already, believe me. It doesn’t only affect as, any app’s file sharing modal can break because of this, as you can see in the official Apple forums. The more people reports it, the better, since it might get higher priority.

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<div class="post-metadata">

**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [August 12, 2023, 5:05am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/15 "2023-08-12T05:05:09Z")

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I haven’t been able to communicate with Apple officials for many days, saying that it is caused by the incompatibility of third-party software with ios, and this problem has not appeared, and developers have not given feedback. Here, I hope that consumers who have similar problems with me will complain more about Apple’s official, and also implore developers to solve the related problems in depth with Apple. We’re just consumers, and we’re the losers.

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**Author:** ![martinchou](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@martinchou](https://discourse.shapr3d.com/u/martinchou)\
**Post date:** [August 12, 2023, 5:07am UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/16 "2023-08-12T05:07:02Z")

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![IMG_7877](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/d/6/d6ae51ffb6ab06b092ba537e0255a7be904022b7.jpeg)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [December 13, 2023, 1:11pm UTC](https://discourse.shapr3d.com/t/why-is-the-shared-object-blank-is-this-caused-by-a-program-error/26962/17 "2023-12-13T13:11:18Z")

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> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
>
> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.