# Why won't space mouse work in all positions

**URL:** <https://discourse.shapr3d.com/t/why-wont-space-mouse-work-in-all-positions/33321>\
**Category:** Modeling Questions\
**Created:** [August 15, 2024, 7:38pm UTC](https://discourse.shapr3d.com/t/why-wont-space-mouse-work-in-all-positions/33321 "2024-08-15T19:38:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![electric101359](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@electric101359](https://discourse.shapr3d.com/u/electric101359)\
**Post date:** [August 15, 2024, 7:38pm UTC](https://discourse.shapr3d.com/t/why-wont-space-mouse-work-in-all-positions/33321/1 "2024-08-15T19:38:54Z")

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I have been using space mouse for over a year and everything has worked great. Now the last week space mouse won’t work in all positions. I can’t spin things around it just works up and down, left and right, in and out. It works for all other programs and I have deleted it and reinstalled it. Any issues going on?

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [September 9, 2024, 6:46am UTC](https://discourse.shapr3d.com/t/why-wont-space-mouse-work-in-all-positions/33321/2 "2024-09-09T06:46:23Z")

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Hello, could you please open a support ticket [here](https://support.shapr3d.com/hc/en-us/requests/new) and add some useful additional information such as the following?

- The version of Shapr3D you are using as shown under your Settings
- The detailed hardware and software specs of the machine you are using: [Find hardware and software specifications](https://support.shapr3d.com/hc/en-us/articles/11016409716892-Find-hardware-and-software-specifications)
- A screen recording of the issue: [Create screen recordings for your request](https://support.shapr3d.com/hc/en-us/articles/11016383589404-Create-screen-recordings-for-your-request)

Thanks!