# windows bug

**URL:** <https://discourse.shapr3d.com/t/windows-bug/42488>\
**Category:** Technical issues and bugs\
**Created:** [October 30, 2026, 12:31pm UTC](https://discourse.shapr3d.com/t/windows-bug/42488 "2026-10-30T12:31:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![liguizhuo](https://avatars.discourse-cdn.com/v4/letter/l/a587f6/32.png) [@liguizhuo](https://discourse.shapr3d.com/u/liguizhuo)\
**Post date:** [October 30, 2026, 12:31pm UTC](https://discourse.shapr3d.com/t/windows-bug/42488/1 "2026-10-30T12:31:35Z")

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There is a critical vulnerability in the Windows system: scaling a model causes the 3D object to disappear, which prevents real-time creation. Please fix this vulnerability.

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**Author:** ![Cesar](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/cesar/32/36265_2.png) [@Cesar](https://discourse.shapr3d.com/u/Cesar)\
**Post date:** [October 30, 2026, 12:40pm UTC](https://discourse.shapr3d.com/t/windows-bug/42488/2 "2026-10-30T12:40:28Z")

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Hi @liguizhuo

We’ll open a Support ticket to look into this in more detail. Please check your inbox and provide any additional information that could help us investigate.

Thank you for reporting this.