# Windows

**URL:** <https://discourse.shapr3d.com/t/windows/29187>\
**Category:** Modeling Questions\
**Created:** [December 4, 2023, 3:45pm UTC](https://discourse.shapr3d.com/t/windows/29187 "2023-12-04T15:45:27Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Post date:** [December 30, 2023, 10:16pm UTC](https://discourse.shapr3d.com/t/windows/29187/21 "2023-12-30T22:16:59Z")

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Let me just end this year with saying that Nothing, Nothing is stable with Windows… AND Shapr3d is no exception. At least not in my Surface Pro 7+. I say no more about this. If I am to stick with this modeller I will certainly update my Ipad setup.

Happy New Year by the way, one and all!

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**Author:** ![McD](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mcd/32/15504_2.png) [@McD](https://discourse.shapr3d.com/u/McD)\
**Post date:** [December 30, 2023, 10:51pm UTC](https://discourse.shapr3d.com/t/windows/29187/22 "2023-12-30T22:51:06Z")

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I can’t say that I agree with you. Perhaps you have some incompatible hardware. I run Windows 10 & 11, Mac OS, and iPad. I haven’t had a glitch with any of my systems for years, and I run my business using all platforms. Happy New Year to you too!

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**Author:** ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Post date:** [January 15, 2024, 10:22pm UTC](https://discourse.shapr3d.com/t/windows/29187/24 "2024-01-15T22:22:03Z")

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Windows again for me. Itmfails when I try to copy an edge and it used to work fine for years in my Ipad. Shapr is fine in my Ipad but I’m looking to use Onshape in my Microsoft. Really have no patience for “incompatibility” talk any more so please spare me.

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**Author:** ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)\
**Post date:** [January 16, 2024, 9:04am UTC](https://discourse.shapr3d.com/t/windows/29187/25 "2024-01-16T09:04:30Z")

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Could you please record a short video of the issue? Such modeling actions are driven by code that is common amongst all platforms, so the issue should not be platform-dependent.

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**Author:** ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Post date:** [January 24, 2024, 10:26pm UTC](https://discourse.shapr3d.com/t/windows/29187/26 "2024-01-24T22:26:21Z")

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My whole project froze. Can´t seem to retrieve. This is what I get when going back to see if I can fix by deleting Visualization but I have no clue how to rid the file off of it.  
I’ve had a lot of issues recently that never happened in my Ipad.  
Tried to replace face up to this part and it would not accept, I´ve had replace face malfunction more times, subsequently the part changed color, froze and when I went to Visualization it showed up like this. The part(Item list) is deleted but still remains like this.

I mentioned before that I was not happy with integrating Visualization early in this programs development. Making a stand-alone module might be better I thought.

 ![Skärmbild 2024-01-24](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/e/2eb0cb970dc51946548cfef38d66775837a091f2.jpeg)

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<div class="post-metadata">

**Author:** ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Post date:** [January 24, 2024, 10:44pm UTC](https://discourse.shapr3d.com/t/windows/29187/27 "2024-01-24T22:44:21Z")

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I shut down the Surface and that part image was now deleted when restarting it all.  
Now I see that it is the replace face command that’s the problem, again. But a good idea to not jam the processes would maybe be by right-clicking a part, which has been assigned a shade or material, disable Visualization for the high-lighted part. I don’t know, but you know if it’s possible as a command though.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [January 25, 2024, 11:35am UTC](https://discourse.shapr3d.com/t/windows/29187/28 "2024-01-25T11:35:11Z")

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Hey @Svenito,

Please [send us](https://support.shapr3d.com/hc/en-us/requests/new) the Shapr3D design you have the problem with, we are here to investigate. If you can reproduce the replace face issue too, attach a screen recording of the workflow so we can reproduce and check it.

[Previous page](https://discourse.shapr3d.com/t/windows/29187.md?page=1)