# Workspace won't load models

**URL:** https://discourse.shapr3d.com/t/workspace-wont-load-models/64
**Category:** Modeling Questions
**Created:** [February 13, 2016, 3:39am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64 "2016-02-13T03:39:42Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![carbuilder](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@carbuilder](https://discourse.shapr3d.com/u/carbuilder)
#### Post date: [February 13, 2016, 3:39am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/1 "2016-02-13T03:39:42Z")

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I have three models I’ve created that I can see as 3 workspace files. As I was working on one of them, I went to the “Workspace” page and when I went back in the file is blank. There isn’t even any grid showing up. This is common to all 3 models now. They are there in the workspace page but don’t show up to try and work on again. I’ve tried ![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/f007b31eea120b134ab98e62ff667a54cc2c5f22.jpg) zooming in to see if the grid appears at some point, but it doesn’t.

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/57f6cd52dbd9f14fa034cf1ed53fbedcb77489d4.jpg)

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### Author: ![carbuilder](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@carbuilder](https://discourse.shapr3d.com/u/carbuilder)
#### Post date: [February 13, 2016, 3:47am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/2 "2016-02-13T03:47:06Z")

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Everything is good again. I went into Workspace and created a new model. It had no grid either. I started zooming and it crashed out of the program. When I went back in the grid was there. Now the other 3 models open fine. Strange, but OK now.

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### Author: ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [February 13, 2016, 8:51am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/3 "2016-02-13T08:51:03Z")

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Ewww, that’s ugly. We will review the workspace loading code.

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### Author: ![carbuilder](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@carbuilder](https://discourse.shapr3d.com/u/carbuilder)
#### Post date: [February 13, 2016, 6:00pm UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/4 "2016-02-13T18:00:13Z")

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Getting worse now. Made a 4th model and every one disappeared. Shut down the iPad and started it up again. I could now bring up the original 3 models, but when they come up I have to zoom in and out and hunt all over the place to find them. The 4th model I created shows in the Workspace panel, but the only thing I can find is one small curve. The rest seems to be gone, but still shows in the Workspace panel.

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/012542c657d2f984eaca9e15f551d141f292fc04.png)

Loading it, here is what I get:

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/e266a1e2cf321e5f0390dfabaf86b00591d58ba0.png)

After hunting around, I can find this:

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/d9ad197a611ff06fce297610fa713ccb4378ebf2.jpeg)

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### Author: ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [February 13, 2016, 6:03pm UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/5 "2016-02-13T18:03:21Z")

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That’s really weird. Can you export a problematic workspace to STEP and send it to me?

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### Author: ![carbuilder](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@carbuilder](https://discourse.shapr3d.com/u/carbuilder)
#### Post date: [February 13, 2016, 8:52pm UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/6 "2016-02-13T20:52:59Z")

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How do I send you a file?

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### Author: ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [February 13, 2016, 10:41pm UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/7 "2016-02-13T22:41:13Z")

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Just send it to [istvan@shapr3d.com](mailto:istvan@shapr3d.com)

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### Author: ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)
#### Post date: [March 13, 2017, 8:11am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/8 "2017-03-13T08:11:21Z")

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Feb '16? Seems to be a still remaing problem.

Could all this have to do with CLOUD saving. I.e. simply an issue with the apps requests crashing with simultaneous cloud saving requests.  
I do not personally have the iCloud engaged at all.

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### Author: ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)
#### Post date: [March 13, 2017, 8:29am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/9 "2017-03-13T08:29:51Z")

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![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/9c4773834d1cae4fc32bf581a0f1f9d4d7785ae3.PNG)

Here’s two of my workspaces with lost imported step files as well as my crashed sketch with lines and curves gone bonkers. There is a visible darker blue patch but the whole workspace is blued.  
Are we sure this is not a saving feature problem? Really!

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### Author: ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)
#### Post date: [March 13, 2017, 10:34am UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/10 "2017-03-13T10:34:15Z")

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Can you send the .shapr files to [istvan@shapr3d.com](mailto:istvan@shapr3d.com)?

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### Author: ![Svenito](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/svenito/32/747_2.png) [@Svenito](https://discourse.shapr3d.com/u/Svenito)
#### Post date: [March 13, 2017, 8:04pm UTC](https://discourse.shapr3d.com/t/workspace-wont-load-models/64/12 "2017-03-13T20:04:52Z")

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Istvan, unfortunately I just gave up and uninstalled the app and reinstalled so file is history.  
Mentioned it in another post.
