AVX2 Instruction set

Need help? We are here.
1

Just opened Shapr and this screen shows up: does it mean I won’t be able to use Shapr any more on this machine (it does not have AVX2)??

How about the possibility to keep a Shapr Version that still works on this machine? Is there a way? Otherwise I’ll have to buy a new PC only because of Shapr3D? I understand obsolescence, but Shapr still runs perfectly fine with the current hardware, let me choose when I want to buy a new machine, don’t force it on me!

AVX2
AVX22560×1440 134 KB

https://support.shapr3d.com/hc/en-us/requests/new

2

Hi, can you please open a support ticket here with the following information?

  • email address connected to your Shapr3D account

  • The version of Shapr3D you are using as shown under your Settings

  • The detailed hardware and software specs of the machine you are using: Find hardware and software specifications

Thanks!

3

Hi,
I already opened a ticket yesterday, the other informations you requested are here:

  • email connect to Shapr account: info@officineamato.com
  • Shapr 3d Version: 5.950.9502.0 #1d5f0d29
    -detailed hardware and software specs: in the DxDiag.txt file attached here.

Best regards,
Roberto Amato

(Attachment DxDiag.txt is missing)

4

Hi,
I already opened a ticket yesterday, the other informations you requested are here:

  • email connect to Shapr account: info@officineamato.com
  • Shapr 3d Version: 5.950.9502.0 #1d5f0d29
  • detailed hardware and software specs: in the DxDiag.txt file attached (zip format) here.

Best regards,
Roberto Amato

(attachments)

DxDiag.zip (14.8 KB)