Help mi

Please, I am a 3D shaper subscriber and my subscription is still valid, but unfortunately I was not able to login to my account because I lost my password, and when I asked to change it via e-mail, my request to restore my account with you was not responded to. So please help as soon as possible so that I can use the program, knowing that my email is abud1382@gmail.com

Here is how you can reset your password: https://support.shapr3d.com/hc/en-us/articles/4406084305810-How-do-I-reset-my-password-