iPad stuck on tutorial

[Princess]

Hello!

I recently downloaded Shaper3D on my iPad 10. I’ve gone through the tutorial but get stuck on step 10 of 10.

When I click the visualisation icon nothing gets bought up and I am unable to complete the tutorial.

I have restarted the device, ensured it is up to date and tried closing the app and have had to go through the tutorial 3 times.

[Princess]

[Rita]

Hello, please open a support ticket with us here and include the following:

• The detailed hardware and software specs of the machine you are using: Find hardware and software specifications
• A screen recording of the issue: Create screen recordings for your request

Thanks!