Early this year I created a model using my personal account which was on trial mode. I created a paid account later using my work email, which works perfectly. However I cannot move the model from the trial account to the paid one as Shapr3D format exporting is not allowed. I really need that model. What can I do?
Please contact our support team at https://support.shapr3d.com/hc/en-us/requests/new they will help you out.