What happens is it prints with gap in all directions so the filament drops. No other program has this issue and is not the printer. It’s either a bug or I’m using the app wrong.
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Hard to troubleshoot with that description. Been printing using Shapr for quite some time no problems. Can you share an example?
I’ll see on the example next time I try it, I’m using on Mac, an when I print the extruded is way above the print bed, about 1/8 inch above the bed. It’s like the file contains extra data. I tried on my iPad like I used to use it, but my designs are more complex and my 8th Gen can’t handle it without crashing.
Make sure you don’t have a minuscule body too small to see below?