Hi there I have bin using Shapr3D for quite a while now and expanded from using it only on my iPad to also using it on my iMac and I have to say it works a treat which is why I wanted to also use it on my windows laptop. Although the premium subscription should be able to handle windows and IOS it does not. Whenever I log into my windows device with my only Shapr3D account (which on all the other devices is premium) it only functions as a basic subscription. All my design are synchronized but I can only access two most recent ones. Cresting a new design or saving something also does not work. I would really appreciate some help. Thanks in advance.
Hi,
Account related issues due to the sensitive information are handled only through Support tickets, please open one and they will help you out at: https://support.shapr3d.com/hc/en-us/requests/new