Hello, I installed Shapr3d on my IPAD with a subscription purchased via my APPLE ID. I want to work simultaneously on my IPAD and my WINDOW 10 computer, when I download SHAPR3D (via Microsoft store or your website) and connect my identifier ( gmail ) I do not have access to my pro subscription on Windows. Can you provide an answer on this? THANKS
Hi,
Subscriptions work across all platforms but only on one device at the same time.
Could you please submit a ticket on the support portal?
This way we can investigate the issue.