I am trying to copy a body by selecting it by tapping until the entire body is blue. I then clicked on the + and it is highlighted, but when I drag only guide arrows drag with it but nothing else. I have a video but because this is only my second post it wont let me attach.
Hi, sorry about the experience. Please send us an email with the video attached via email@example.com
We will look into it and then get back to you!
Please help, my full version of Shapr3D is gone, I am unable to save any work.
are you logged in?
I see that you have an active edu license.
Yes Dan I logged in password didn’t work, changed password and I did subscription reset and it allowed me to save our drawing. I think because it allowed me to save I am back in the loop of full version.
The other sensitive thing it must require a good WiFi connection. Apple pencil kept disconnecting and program was acting flaky if that makes any sense.
You don’t need WiFi to use Shapr3D - Apple Pencil is connected to your device through Bluetooth: https://support.apple.com/en-us/HT205236
Glad the subscription issue worked out