Just getting back to using Shapr3D. Have run into this issue
Running Windows 10 Pro. Click on Shapr3D shortcut and get this dialog
I get this dialog
When I click on try again I just get into a loop.
Hello,
Can you please open a support ticket from this link? We can then take a closer look at your case 
Thanks!
It is working this morning. It takes some time to process after clicking on the “Sign In” link. It might also be an issue with my computer.
Ah I see, thanks for letting us know, glad to know it’s working now.