I’ve been away from Shapr3D for a bit. Now i fire up the latest version and attempt to open my designs. The progress shows partial load then it just crashes. Help? Just awakened a new Prusa i3 MK3 and want to continue now on what I started.
All Help appreciated!
Hi - can you share the workspace (you can export them through iTunes : https://support.apple.com/en-us/HT201301) Once you have them please send them to support@shapr3d.com - we will try to fix it asap.
Sent! Thank you for the quick response.
Hi - got them - I’ll get back to you tomorrow with some news.
Hi, we have investigated the issue, and the fix will be in the next release. In the meantime I have re-exported your workspaces with the fixed version, you should be able to simply import them with the current version. Daniel will send you the fixed workspaces. Cheers.
Thank you for the quick response. I received the workspaces and look forward to the new version.