Design will not open

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1

Hi Shapr3D team,

As I have noticed upon opening the forum many users are experiencing problems open their designs currently. I am using the latest at most powerful iPAD pro available (2021 release).
My design is small in comparison to some other designs I have designed with the app (a little over 200 bodies) Is this an issue with the app or with the the iPAD? I rely heavily open the app for designing models for my business and have put in hundreds of hours into my latest design and am slightly freaking out about it all

2

We are looking into this.

3

Bro, it’s a little frustrating considering that it is subscription based app

4

I know. Top priority. The team is working on it.

5

Fix is out in the Appstore, availability depends on Apple, but you can probably access it in a few hours at most. Website version is also coming in a few hours.