Missing Preview for Recent Projects

Hi there,

Just wondering why all of a sudden the newly created projects are not showing up in the preview. Please see attached photo. I uninstalled Shapr3d and reinstalled again and still the same thing. Any ideas? Appreciate any help. Thanks

https://support.shapr3d.com/hc/en-us/requests/new

Can you open the projects?
Have you made a small change to either of the projects to make them save a fresh picture, as that might sort it.

Yes Im able to open them. The preview started working again. Thanks