Lost access to Projects MacOS

The Shapr3D app crashed. When I restarted the app, I could no longer access my projects. When I click the Create New Project tab, it prompts me to subscribe to create unlimited projects. My subscription is current and doesn’t expire until February 2025.


https://support.shapr3d.com/hc/en-us/requests/new

Hi,
In my opinion, support will take care of your problem.