Shadow looks super bad

[ilija]

Hey there.
The shadow in one of my files looks bad. Another file with the same settings and almost the same model works fine.

I tried restarting the app and MacBook and reinstalling the app.

Any ideas??

Cheers
Ilija

[KPeter]

Hello,
Please open a support ticket using the link below and send us the following information:

• The Shapr3D design you have the weird shadows with
• The detailed hardware specs of the machine you are using
• The version number of Shapr3D you are using

Thanks!

[ilija]

Hello Peter, what link?

[KPeter]

Oops, I forgot to paste the link to our ticket system. My bad, sorry

https://support.shapr3d.com/hc/en-us/requests/new

[Laci_K]

Hi,

Is the model with the problematic shadow away from the origin?

With our current implementation, shadows act in a way that the further away they are from the origo, the more distorted they get.

[FWP]

This makes much more sense

[Ludvig00]

I’ve got the same problem. Mine I dead on origin.
What’s the issue?