Software Stability

Need help? We are here.
1

Hi All,

I am really struggling with an imported model. I am trying to bring a collection of .Step files together in order to be able to export the collective model as a single .step file for a customer.

However, for some reason some of the imported Step files, when I click on them to select the model, the software is crashing to desktop.

Is there a limit on the file size of an imported model, or is there a known bug with the latest release of the software. I had been importing these step files previously and never experienced this CTD.

Thanks in advance.

2

Hi @Jwardlow,
Could you please open a support ticket and with the .step files attached to help us to investigate the issue?

3

Hi James,

After a recent OS upgrade, I had difficulties with imported .step files. For me, a machine reboot fixed the problem. This was on iPadOS, so may not be applicable to you.