Support request follow-up?

I submitted a support request on Saturday. It is now Monday. I would like to check on the progress of the support request - but ther3e seems to be no way to do this.

Help?

Regards,

Hey! I checked your email address in our system and found no request. Is it possible that you used a different email address? I’m happy to check the status of your request. If you send us a request via the Shapr3D Suppor Portal, you’ll receive an email with a link to the details of your request. Please note that the support team doesn’t operate on weekends, so it may take a day to reply. I appreciate your patience.