Visual problems (Windows 10...?)

Hi!

Every modification of a 3D-object makes this object to disappear. It reappears after “enter/done”. If, for example, i click on an edge, the edge is highlighted, as before, but when i drag the arrow to create a fillet the object dissapear, and only the highlighted edge is visible. This problem occurs every time I start the modification of an object. Same thing with extrusion. But, it works correct in X-Ray-mode… This is verry anoying, and makes work verry challenging.

Hi @hans.wallenborg

Thank you for bringing this to our attention.

This is a known rendering issue affecting the tool Preview for operations such as Offset Face, Scale, and Extrude on certain Windows devices equipped with GPUs based on the Pascal architecture.

Our Development team is actively working on a fix. In the meantime, as a temporary workaround, you can try switching Shapr3D to DirectX 11 under:

Shapr3D Settings → Graphics → Backend → DirectX 11

We’ll follow up with affected users once the issue has been resolved.

Thank you for your patience.

Hi @hans.wallenborg

A quick update on this: we’ve identified the issue, and a fix is now on its way.

The update containing the fix is currently planned for early next week.

I will update this thread once the fix is publicly available.