Hey there. I´m casuall user of shapr3d and using it for woodworking and architecture and have tried to import some 3d models that i find on internet but with no success. Not sure if shapr3d are not support any typ of thirdparty 3d models or i just did not find the real typ 
Hi,
We support the following formats:
X_T, X_B, IGES, STEP, STL, SLDPRT, SLDASM, SHAPR, DXF, DWG, Image
Which format are you having trouble with?
Could you link the file?
for example I’ve tried with this keyboard because there is OBJ file and i know that Shapr3d can export OBJ file so I thought it can import one too 
that 3d model have MTL, MAX, 3DS and AutoCAD FBX file but I’ve thought like just sad that its possible OBJ to import too
thanks for answering I’m gonna search for those files