AR missing objects

Opening a model in AR drops some items from view. Any ideas what’s going on?


Could you please open a support ticket, and attach the workspace to it for investigation?

Were the missing parts modelled in Shapr, or imported?

Ok, will do.
Objects were modeled

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Hello! We’ve received the model, I’ll be back a bit later with an answer to the ticket.

Missing objects from the AR preview regularly mean that there are some problems with that particular model element: it may be non-manifold, there are some openings, etc. In this case, a group of overlapping filleted faces are quite suspicious.