HELP ME PLEASE Drawings fail to export in pdf. Format

[Daylan]

The APP is up to date. My iPad is up to date. I was exporting files in pdf. And dxf. Just the day before but now it fails…any suggestions?

[KPeter]

Hi @Daylan, I am sorry to see that the export is not working. Can you please upload the .shapr project here or send us to support@shapr3d.com?

[Cadapac]

Same problem with me.

[Istvan]

Hi, sorry to hear that. We are working on a fix for this issue, can you send your workspace to support@shapr3d.com in .shapr format?

[Rubnikov]

Hello! what does it mean when watching VR

[Cadapac]

Yes, here it is.
Thanks

Workspace.shapr (654 KB)

[Istvan]

The issue in both cases is that the drawings have a “/” character in their name. As a temporary solution please remove the “/” character and it should work fine then.

[Cadapac]

Yes it works !
Thanks

[Neo]

Hi,
Neither can I export 2D drawing to any format. I could do it yesterday but it shows exporting failure today. I don’t have a special character in my file name.
Can you help me with it? Thanks.

[Robert]

Hi Neo,
Perhaps this can help you.

//R

Pdf export failed

Hi, I reproduced your problem: as soon as you add a cross section view in the drawing with your design, you can no longer export the pdf. The root cause of the problem is a weird geometry in the design (but it should not prevent from exporting the pdf, so there are actually also a corner case’s bug in drawing ). [CleanShot 2022-03-17 at 00.13.57@2x] If you make a cross section and zoom you will see there is actually a small hole in the design. Best way to fix your design is to split …

[Neo]

Hi Robert,
It works. Thanks a lot.
Neo