I can no longer use a Shapr3d student license as a student in the NYC DOE

I’ve been a shapr3d user for around a year now using my personal email, and proved my student access by showing my schedule and student id. I was going to renew my access the other day and I come to find out that shapr3d no longer allows applications from emails that’s not considered EDU

The problem is as far as I know, the email domain provided by my school cannot receive emails outside from school administrators or google classroom. If you try and send emails to it, you will immediately receive a message back saying you cannot send messages to this email address. I can send proof of this too. I don’t want to try and sign up with my email and completely lose access to my account if anything requiring me to respond thru my email address gets sent to it

If it matters, the email domain that my school uses is @nycstudents.com

I’m I just completely out of luck now? Would my designs stay if I start paying the subscription at a later date?

Submit it as a trouble ticket.

Could you elaborate please?

Like Thebum suggested or go here: https://www.shapr3d.com/company/contact