Importing a step file exported with acad the sharpr3d turns off

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1

I’m trying to export files drawn in ACAD to Sharpr3D and be able to add texture. When I try, the program closes on both the PC and the iPad.
Can you give me a solution to know how to achieve it?
Thanks

2

Hello,

Please upload the file here or open a support ticket using the link below. Apart from the file, share the following:

  • The version of Shapr3D you are using
  • The detailed hardware and software specs of the devices

https://support.shapr3d.com/hc/en-us/requests/new

3

Hi Peter, find attached our files.

Sharpr3d 5.521.6217.0 #30c67d09

image001.png743×61 4.01 KB

Best regards

Jose

3D.igs (136 KB)

3D.iges (882 KB)

4

Thank you @jlalamar! We were able to reproduce the issue, it’ll be investigated soon.