Hello!
I can’t access the program on my Macbook, I can only use my iPad. Please, help.
“Error, please try again. Unknown device.”
Hi @MiklB,
Can you please check if your MacBook meets the requirements of the compatible devices?
If it does, please share a screenshot of the About This Mac window. If you do not wish to share it publicly, feel free to send it to us by opening a support ticket using the link below:
https://support.shapr3d.com/hc/en-us/requests/new