Need help

Not sure what happened I am new to this but when I import two objects to the same sketch they are on different “planes” I guess you would say. one Shows all the sketch dimensions the other doesn’t and it’s gray rather than black lines. Can anyone help me out. Thank You in Advance!

Hi, what format do you import the files and please can you attach an image showing what you have after the import?

I imported from shapr3D from one sketch to another

It was a DXF format, forgot to say that.

Hi, thanks for your response. Please send us the design file via

We will investigate the design file to better understand the issue and then get back to you as soon as possible.

Thanks for your patience!