Greetings,
The original email address used to sign up for Shapr3D is no longer valid. I can’t login using the last known valid credentials.
I need to move the account to a new email address and gain access again. This was originally an EDU license but has been converted to a paid subscription.
I need a Shapr3d support person to help change the primary email address and ensure I do not lose all the models.
You might want to contact support instead of a forum post. Support in my experience is very good, very quick replies.
I tried but I need to login, which I can’t.
They make it impossible to get through.
You can try to write them an email
Hi, Please submit a Support Ticket, and we’ll assist you further: Submit a Support Request
Just curious — how can one submit a ticket without logging in?
Hey! I missed your screenshot. Thanks for suggesting it; that’s actually correct. For login issues, you can reach us at loginsupport@shapr3d.com.
