Hi Shapr3D Team,My free trial ended and my web subscription was automatically renewed and charged.
I submitted a refund request through the official support center the very next day, and submitted another one today.Although I received the auto-acknowledgement email, I haven’t received any direct response from the support team yet.Since I applied well within the 14-day refund window, could someone please look into my account and process the refund?Thank you for your help.
Hello! Thanks for reaching out.
We’ve received your support request and have already responded to your ticket. Please take a look when you have a moment!