Request a refund

Hello Shape Team
At 8:30 am in GMT+8, I was trying to use the official website for a 14 day free trial period to practice using the Shapr3d software. However, due to my mistake, I chose to subscribe, which cost me 188 RMB. Now I would like to request a refund service. I have already provided two refund requests, please process them if you see it.

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