Need Help.
So I downloaded Shapr3D because I recently got a 3D-Printer and i was using Shapr3D on my Ipad before. After some research I found the Windows 10 Version, I downloaded it from the Microsoft Store, opened it and it boot up but then instantly chrashed so i downloded the Files from the offical page.
Same problem here, opened and instanty chrashed.
Does anyone have an idea?
Hey Pleibiger4! Could you tell us what Windows HW do you installed Shapr3D on?
| OS Name | Microsoft Windows 10 Home |
|---|---|
| Version | 10.0.19044 Build 19044 |
| Other OS Description | Not Available |
| OS Manufacturer | Microsoft Corporation |
| System Name | DESKTOP-529J085 |
| System Manufacturer | Megaport |
| System Model | 209402 |
| System Type | x64-based PC |
| System SKU | 37-DE |
| Processor | AMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s) |
| BIOS Version/Date | American Megatrends International, LLC. H.50, 13.05.2021 |
| SMBIOS Version | 2.8 |
| Embedded Controller Version | 255.255 |
| BIOS Mode | UEFI |
| BaseBoard Manufacturer | Micro-Star International Co., Ltd |
| BaseBoard Product | B450 TOMAHAWK MAX II (MS-7C02) |
| BaseBoard Version | 3.0 |
| Platform Role | Desktop |
| Secure Boot State | Off |
| PCR7 Configuration | Elevation Required to View |
| Windows Directory | C:\Windows |
| System Directory | C:\Windows\system32 |
| Boot Device | \Device\HarddiskVolume1 |
| Locale | Germany |
| Hardware Abstraction Layer | Version = 10.0.19041.1566 |
| Time Zone | W. Europe Daylight Time |
| Installed Physical Memory (RAM) | 16,0 GB |
| Total Physical Memory | 15,9 GB |
| Available Physical Memory | 10,5 GB |
| Total Virtual Memory | 24,9 GB |
| Available Virtual Memory | 16,2 GB |
| Page File Space | 9,00 GB |
| Page File | C:\pagefile.sys |
| Kernel DMA Protection | Off |
| Virtualization-based security | Not enabled |
| Device Encryption Support | Elevation Required to View |
| Hyper-V - VM Monitor Mode Extensions | Yes |
| Hyper-V - Second Level Address Translation Extensions | Yes |
| Hyper-V - Virtualization Enabled in Firmware | No |
| Hyper-V - Data Execution Protection | Yes |
I hope this can help 
Thanks for the detailed answer! I think the GPU is not in the list, which I would be most interested in.
I have a Radeon RX 6600 Mech 2X 8G, 8192 MB GDDR6.
The Problem could be in my Bios Settings because I cant open other already installed Softwares too. They’re also instantly crashing 