Installation fails

When I try to install (see pictures) I get an error box and the installation stops.

Capture2

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Hi,

Please search for Windows updates, install them if there are some available, and give installing Shapr3D a try. If it still not works, please contact us in a support ticket using the link below and let us know the detailed hardware and OS specs of the machine you are using.

https://support.shapr3d.com/hc/en-us/requests/new

Thanks,