Unable to open stp file from friend who created file on his Shapr3d iPad

Need help? We are here.
1

Hello…im not sure what Im doing wrong…a friend sent me his stp file of a basic shape to open on my iPad with shapr3 d. We are both licensed users. I have the file In iCloud…when I try to open…the error message “the file couldn’t be opened because it doesn’t exist”…yet when I upload to Autodesk it clearly exists. I have no problem opening my stp files that I created with shapr3d that I store in my iCloud…am I missing something or doing something wrong? We want to share our creations with one another…and for some reason it won’t open.

Thoughts?

thank you in advance
bruce

2

iCloud… well it has issues. Can you try send it via email or Airdrop?

3

The same is happening to me trying to upload a simple STP to Sketchfab using my iPad Pro. I had solved the problem converting it to OBJ …but :frowning:

4

Strange…I found that by emailing the stp file to my Ipadpro…I could access and open the same file…that I have stored on my iCloud…BUT unlike the stp files I create in 'shaper3D…that I save on my iCloud…Im unable to open a stp file created by a friend on HIS Ipadpro that I saved in iCloud…strange. BTW…I saved my friends stp file to iCloud FROM my iMac …but I share iCloud with all devices… So it seems like if I save a stp file sent to me on my iMac…I can’t open it in shaper3d…BUT if I save to iCloud FROM my iPad…I can then go back and open the file stored in iCloud

regards
bruce

5

Interesting… iCloud magic :frowning:

6

To be honest I never had too much issues with iCloud, but I have seen many people who did :frowning: