APP flash back issues

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1

Hello,

I have no idea with my app, it’s easily to flash back when I was drawing something.

It also happens when I need to edit one of my design which I have remarked in red circle.

Please kindly check my iOS system and the app information, if you could help to assist cover this issue, it would mean a lot to me, many thanks.

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image3120×4160 652 KB

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2

I have encountered the same problem, and it is getting more and more often.

3

My project is relatively large.

4

Yeah I think the one has been marked is also a large project. Every time I try to open it, the app will flashed back. So I tried to update the app itself. But still have not handled this issue.

5

Hello! Please open a support ticket using the link below and let us know the following information:

  • The version of Shapr3D you are using (@Hannah I see you are running 5.281)
  • The detailed hardware specs of the machine you are using
  • A short description of what leads to the problem
  • A screen recording of the issue.

Thanks in advance,

https://support.shapr3d.com/hc/en-us/requests/new

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