Apple pen not connecting

The app continues to send me the “apple pencil not connected” message even if I tried everything necessary to activate it. The pen works on the app and it wouldn’t be a problem, except that I can’t see the videos explaining the tools because the message keeps appearing.

Welcome, Ina,
What version of shapr3d do you use?
I think I read that a fix for the Apple Pencil was added some months ago.

Sharp3D zrt

so is there a solution in the end? :,)