Can't move camera or select faces when importing .stp files (Windows)

I’ve exported a project from Fusion 360 in .stp format and imported it in Shapr3D (Windows), i can see the model and the bodies, but i can’t select faces or create sketches, also i can only zoom in or out, i can’t pan or rotate the view, even if i click on the navigator cube. Is this normal? How can i tansfer a project from Fusion to Shapr?

Hello, welcome to the forum!

STEP should do the trick with no problems. Could you upload a video about the issue and the file you are working with? If you do not wish to share publicly, you can send them via a support ticket.