Dark Mode: Can't See Gridlines

Hi there, so LED monitors are insanely bright so naturally we all reduce the brightness. However with Shapr 3D I can’t see the grid lines at all in Dark Mode.
Even with a screen brightener (Onscreen), still cant see grid lines.
Pretty much we need control over grid color/brightness levels. Brightness will let us see them, and color will allow us to make sure the grid lines do not become eye-burning bright.

Providing image:

If you can see grid lines in this image, it means you have a bright high-contrast monitor and your eyes can handle it. Everyone else who does tons of computer work can’t handle LED at mid-to-full brightness and so we use various dark modes to survive! I cannot see grid lines in either image on my monitor, nor with a screen brightener.

many thanks!

Hi, we located your support ticket and replied you there. Thank you!

Hi there, i did not have a support ticket friend, I came here to find out what to do

Hi, we’ve opened a support ticket for you, and you should have received an email with the details. Please check your inbox, including your spam folder. Let us know if you can’t find it, and we’ll be happy to help further.